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Refund and Cancellation

At Samaro AI, we are committed to providing our customers with exceptional products and services. We stand behind the quality of our offerings and want you to be completely satisfied with your purchase. Therefore, we offer a 7 day refund policy to ensure your peace of mind!

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Policy Details

  • Eligibility: This refund policy applies to all services purchased directly from Samaro AI

  • Refund Period: You have 7 days from the time of your purchase to request a refund.

  • Refund Requests: To initiate a refund, please contact our customer support team at mail@samaro.ai. We will require your order details and a valid reason for the refund request.

  • Valid Reasons for Refund: Refunds will be considered under the following circumstances:

    1. Dissatisfaction: If you are dissatisfied with the service and it does not meet your expectations, provided you have made reasonable efforts to resolve the issue with our support team.

  • Non-Eligibility for Refund: Refunds will not be provided under the following circumstances:

    1. Change of Mind: If you simply change your mind or decide that you no longer require the product or service.

    2. Unauthorized Use: If there is evidence of unauthorized use or abuse of the product or service.

    3. Used 30 Days Free trial: If you have already used 30 Days full features trial and then made the purchase

    4. Discount: If you purchased the product on Discounts.

  • Refund Process: Once your refund request is approved, we will process the refund within 10 working days to the original payment method used for the purchase. Please note that it may take additional time for the refund to be reflected in your account, depending on your financial institution.

  • Product Cancellation: In case of a refund, you may be required discontinue the use of the product or service.

  • Modifications to the Policy: We reserve the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.

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Our refund policy is designed to ensure your satisfaction and provide you with a risk-free experience when purchasing our products or services. If you have any questions or concerns regarding our refund policy, please reach out to our customer support team.

Thank you for choosing Samaro. We appreciate your trust and look forward to serving you.

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Sincerely,

Samaro AI 

Samaro Software Pvt Ltd

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